Privacy Policy
Date of Last Revision: September 1, 2025
ArtistWorks, LLC ("ArtistWorks," "our," "us," or "we") wants to help you better understand how we collect, use, protect, and share your Personal Data. This Privacy Policy is designed to explain your privacy choices when you visit our Website, use our Mobile App, or access any of our Services. It applies solely to ArtistWorks's collection and processing of data through its Website, Mobile App, and Services. We are not responsible for the privacy practices of third-party websites or services, even if linked from our platforms, or for the practices of other ArtistWorks users.
This Privacy Policy is incorporated into, and forms an integral part of, the ArtistWorks Terms of Service. Please note that our Services may vary by region.
Important: By accessing the Website, Mobile App, or Services, you agree to be bound by the terms of this Privacy Policy and our Terms of Service. If you do not agree, you may not access the Website, Mobile App, or Services.
Table of Contents
1. Definitions
Account Information
Information relating to your account with us, such as username, account preferences, subscription status, and login history.
Browser Information
Data automatically provided by your browser, such as your IP address, browser type, language settings, referral URLs, and time zone.
Contact Information
Details you provide to communicate with us, including your name, email address, phone number, mailing address, or social media handle.
Cookie
A small data file stored on your device by your browser when you visit a website. It enables the site to recognize your device and remember your preferences.
Controller
The party that determines the purposes and means of processing personal information. For most data collected, ArtistWorks acts as the Controller.
Device Information
Details about the device you use to access our services, such as hardware model, OS version, device identifiers (e.g., UUID, IDFA), and approximate location.
Mobile App
The ArtistWorks mobile application available on third-party app stores (e.g., Apple App Store, Google Play).
Personal Data / Personal Information
Information that identifies, relates to, describes, or is reasonably capable of being associated with or linked to an individual or household. Examples include name, email, device ID, IP address, geolocation, account activity, or transaction history.
Processing
Any action performed on personal data, whether automated or manual, such as collecting, using, storing, disclosing, or deleting it.
Processor
A third party that processes personal data on behalf of the Controller, such as a hosting provider or payment processor.
Security Information
Credentials or security-related data such as passwords, authentication tokens, and recovery hints used to access your account.
Services
All digital products, features, content, and tools offered by ArtistWorks and/or its affiliates via the Website or Mobile App.
Third-Party Products
External websites, services, plugins, or tools that are linked to or integrated with our Services but not operated by ArtistWorks.
Usage Information
Data generated by your interactions with the Website, Mobile App, or Services, including pages visited, content viewed, clicks, and time spent.
User
An individual who creates an account and/or uses any of the ArtistWorks Services via the Website or Mobile App.
Visitor
An individual who accesses or browses the ArtistWorks Website or Mobile App without creating an account or using the Services.
Automated Decision Making
A process where a decision is made solely by automated means without human involvement, such as fraud detection during sign-up.
2. How Do We Collect Information and What Information Do We Collect?
We use the Osano Consent Management Platform (CMP) to manage cookie preferences and obtain consent where legally required. This ensures compliance with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA/CPRA).
When a User interacts with our Website and/or Mobile App, we collect data such as:
- Account Information
- Browser Information
- Contact Information
- Device Information
- Security Information
- Usage Information
We may also collect geolocation data, commercial information, and other Personal Information such as support communications and inferred preferences.
3. How We Use the Information We Collect
We use collected data to:
- Provide, maintain, and improve our Services
- Authenticate users and manage accounts
- Present content effectively for your device
- Support interactive features
- Communicate account updates, promotional content, and marketing (with consent)
- Personalize Services, including push notifications
- Detect fraudulent activity and provide customer support
- Comply with legal obligations
- Facilitate business transactions
- Obtain your consent for specific processing activities when required
5. Direct Marketing
We do not share Personal Data with third parties for their direct marketing. We may use platforms like Amazon Associates, Google Ads, and Meta for our own advertising.
6. Public Information and Third Parties
Blog posts and comments are public. Contact us if you wish to have information removed.
Social media plugins may collect IP and usage data. Your interactions with these features are governed by the privacy policies of those platforms.
Linked websites have their own privacy practices.
Participation in contests or surveys is voluntary. Collected data is used to administer promotions and communicate with you.
8. Third-Party Service Partners
We partner with trusted third-party service providers to support and enhance the delivery, functionality, performance, and security of our Services. These partners may collect or process certain Personal Information on our behalf, only as necessary to perform their designated functions and subject to appropriate data protection agreements.
We do not allow these providers to use your information for their own marketing purposes.
Use of some of these services may result in cookies or similar tracking technologies being placed on your device. Consent for such tracking is managed through our Osano Consent Management Platform (CMP).
| Partner | Purpose / Functionality | Data Involved |
|---|---|---|
| Amplitude Inc | Product analytics platform used to measure user behavior, engagement, and feature usage. | Device identifiers, usage data, interaction events, approximate location, IP address. |
| BRIGHTCOVE Inc | Video hosting and streaming service enabling delivery of course and media content. | IP address, device identifiers, video viewing activity, playback preferences. |
| Facebook Inc | Advertising and retargeting via Meta platforms. | IP address, cookie identifiers, device information, browsing behavior. |
| Google LLC | Analytics (Google Analytics), advertising (Google Ads). | IP address, device/browser information, cookie identifiers, usage data, geolocation, website usage data. |
| Hubspot Inc | Customer relationship management (CRM) and marketing automation. | Name, email address, contact details, subscription preferences. |
| Intercom Inc | Customer support and in-app messaging/chat services. | Name, email address, chat transcripts, device information, IP address. |
| Microsoft Corporation | Advertising and retargeting via Microsoft platform. | Device identifiers, cookie IDs, IP address, browsing behavior, ad engagement metrics. |
| OneSignal Inc | Push notification service for web and mobile applications. | Device identifiers, push notification tokens, IP address, usage data. |
| Partnerize | Affiliate marketing and partnership platform used to track referrals, campaigns, and partner performance | Referral URLs, cookie identifiers, transaction details (order value, order ID), IP address, device/browser information. |
| Prospect One | Cloud hosting | Device identifiers, IP address, usage data. |
| Spotify AB | Advertising and retargeting via Spotify platforms | IP address, device/browser information, usage data. |
| Stripe, Inc. | Payment processing platform used to handle online transactions securely. | Name, email address, billing address, payment method details (e.g., card number, expiry date), transaction history, IP address, device/browser information |
| Tiktok | Advertising and retargeting via TikTok platform. | Device identifiers, cookie IDs, IP address, browsing behavior, ad engagement metrics. |
| Youtube LLC | Video hosting and embedding service (owned by Google). | IP address, device/browser information, video viewing activity, cookies, usage data. |
9. Security
We employ appropriate technical and organizational security measures. However, no system is fully secure. We will notify users in the event of a breach, using your registered email address if available.
10. Data Subject Rights
Children's Privacy
Our Services are not directed to children under 13, and we do not knowingly collect Personal Data from them. If we become aware that a child under 13 has provided data, we will delete it promptly.
UK/EU/EEA (GDPR)
You may request access to, correction, deletion, or restriction of your Personal Data, and have the right to data portability and to withdraw consent.
To make a request: Contact support@artistworks.com with the subject line: "GDPR Data Subject Request."
California Residents (CCPA/CPRA)
You have the right to:
- Know what Personal Information we collect and how it's used
- Request deletion of your Personal Information
- Correct inaccuracies
- Opt out of selling/sharing of data (we currently do not sell or share for cross-context behavioral advertising)
- Non-discrimination for exercising your rights
To exercise these rights: Email support@artistworks.com or call 1-800-222-3366. You may authorize a representative to act on your behalf with proper documentation.
11. Do Not Track
Through the use of the Osano CMP, ArtistWorks respects browser-based privacy signals such as Do Not Track (DNT) and Global Privacy Control (GPC). If your browser or extension sends these signals, we will apply the appropriate privacy preferences automatically.
12. Protecting Your Personal Information
We implement technical and procedural safeguards, but cannot guarantee absolute security. You acknowledge that the internet is inherently insecure and agree to notify us of any compromise to your account credentials.
13. Transfer of Data
If you are outside the U.S., you consent to the transfer of your data to the United States, where it will be processed under U.S. law.
14. Updates
We may update this Privacy Policy periodically. Material changes will be communicated through email or Website notifications. Your continued use of the Services indicates consent to the updated terms.
15. Account Management and Deletion
You may review, update, or delete your account and personal information directly from your ArtistWorks account dashboard.
How to Delete Your Account
To permanently delete your ArtistWorks account:
- Log into your ArtistWorks account at https://artistworks.com
- Navigate to Account Overview from the top-left menu
- Scroll to the bottom of the page and click Delete Account
- Read and acknowledge the consequences of deletion
- Confirm your decision by entering your password
- Click Permanently Delete Account
What Happens When You Delete Your Account
- All personal data associated with your account will be permanently deleted from our active systems within 30 days, unless we are required to retain certain information by law or for legitimate business purposes.
- Any active subscriptions must be cancelled prior to deletion. You will not be able to access or recover digital content after deletion.
- Downloaded content may no longer function and cannot be re-licensed or restored.
- Content you've shared publicly (e.g. forum posts, course comments) may remain visible, but will be anonymized or pseudonymized.
- Some limited data may be retained in backup or archival systems, but will be securely isolated and inaccessible for active use.
16. Contact Us
If you have questions or concerns about our privacy practices, please contact:
Phone
+1 727-898-8866Mailing Address
ArtistWorks, LLC2500 Emerson Avenue South
St. Petersburg, FL 33712
Cookie Policy
Effective Date: September 1, 2025
Applies To: ArtistWorks, LLC Website and Mobile App
This Cookie Policy explains how ArtistWorks, LLC ("ArtistWorks," "we," "us," or "our") uses cookies and similar technologies to recognize you when you visit our website at https://artistworks.com or use our mobile applications (collectively, the "Services"). It also explains what these technologies are and why we use them, as well as your rights to control their use. This policy applies to all users worldwide.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet) by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide reporting information and personalize user experiences.
2. Use of Osano Consent Management Platform
We use the Osano Consent Management Platform (CMP) to help you manage your cookie preferences and to comply with data protection and privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) and the EU General Data Protection Regulation (GDPR).
Upon your first visit to our Services, Osano displays a cookie banner that allows you to view detailed information about cookies, accept or reject cookie categories, and change your preferences at any time.
3. How Can You Control Cookies?
You can control cookies in several ways:
Via Osano CMP
Use the cookie consent banner and the "Cookie Settings" link at the bottom of any page to update your preferences.
Via Browser Settings
You can set your browser to block or alert you about cookies. Note that disabling some cookies may affect the functionality of the Services.