Q: Can I try ArtistWorks before paying for a full membership?

Yes. You can start a free 7-day trial to experience a school, explore the lesson structure, and browse the curriculum before committing to a paid plan.

Q: How does the Video Exchange Learning® process work step by step?

Watch lessons in your chosen school and work through the guided learning path. Record and upload your playing directly through the platform — no special technical skills required. Your instructor reviews it and sends back a personal video response tailored to your technique, goals, and questions. Study the feedback and apply the next steps to your practice. Learn from the library by watching exchanges between the teacher and other students as well.

Question 1

What is ArtistWorks?

Accepted Answer

ArtistWorks is an online music learning platform built to give students affordable, interactive access to world-class music teachers. Its mission is to "Teach the World Music" through guided lesson libraries and its patented Video Exchange Learning® system, which combines on-demand lessons with personal teacher feedback.

Question 2

What makes ArtistWorks different from ordinary online lesson sites?

Accepted Answer

ArtistWorks goes beyond passive video watching. In addition to a structured lesson library, members can submit videos of their playing and receive personalized video responses from their teacher. Those paired teacher-student interactions are added to a shared library so every member can learn from them, too.

Question 3

Why would someone choose ArtistWorks instead of just learning on YouTube?

Accepted Answer

ArtistWorks combines a guided curriculum with direct teacher feedback. Instead of searching through disconnected free videos, students get a structured learning path, a dedicated world-class instructor, personal critique on their own playing, and access to a growing library of real student-teacher interactions — making the experience more personalized, more accountable, and often more efficient than passive video browsing.

Question 4

Can I try ArtistWorks before paying for a full membership?

Accepted Answer

Yes. You can start a free 7-day trial to experience a school, explore the lesson structure, and browse the curriculum before committing to a paid plan.

Question 5

What membership plans and pricing does ArtistWorks offer?

Accepted Answer

ArtistWorks offers flexible membership plans for individual schools, typically available in monthly and annual billing options. For current pricing and plan details, visit artistworks.com/pricing-plans.

Question 6

What is included with an ArtistWorks membership?

Accepted Answer

Membership includes full access to a school's lesson library and guided curriculum, plus, on our Premium plans, the ability to use Video Exchange Learning® to submit videos and receive personal feedback from your instructor. Members also have access to the shared Video Exchange Library, where you can learn from teacher feedback given to other students.

Question 7

How do I sign up for ArtistWorks?

Accepted Answer

You can create an account directly on the ArtistWorks website. Look for the Get Started Free or Start Free Trial buttons to begin with a 7-day trial before your first charge.

Question 8

What is Video Exchange Learning®?

Accepted Answer

Video Exchange Learning® is ArtistWorks' signature teaching system. It allows students to work through guided lessons, submit videos of their playing to their teacher, receive tailored video feedback in return, and learn from a growing archive of exchanges between the instructor and fellow students.

Question 9

How does the Video Exchange Learning® process work step by step?

Accepted Answer

Watch lessons in your chosen school and work through the guided learning path.
Record and upload your playing directly through the platform — no special technical skills required.
Your instructor reviews it and sends back a personal video response tailored to your technique, goals, and questions.
Study the feedback and apply the next steps to your practice.
Learn from the library by watching exchanges between the teacher and other students as well.

Question 10

How do I submit a video to my instructor?

Accepted Answer

Record your playing and upload it directly through the ArtistWorks platform. No special technical skills are required — the submission process is built into the site and can be completed from any compatible device.

Question 11

How do instructors respond to student submissions?

Accepted Answer

Your instructor reviews your submission and records a personal video response with guidance specific to your playing, technique, musical goals, and questions. That response is sent back to you and added to the shared Video Exchange Library for other members to learn from.

Question 12

How often can I send in Video Exchanges?

Accepted Answer

You can submit a video whenever you are ready. You need to wait for your teacher's response before sending your next submission — this ensures each exchange receives genuine personal attention rather than a generic reply.

Question 13

How does the shared Video Exchange Library help all students?

Accepted Answer

Every teacher-student exchange is paired together and added to the Video Exchange Library, which all members can watch. You learn not only from your own feedback, but also from the questions, breakthroughs, corrections, and demonstrations the instructor gives to other students — effectively multiplying your learning beyond your own submissions.

Question 14

What's included in the ArtistWorks community?

Accepted Answer

The ArtistWorks Video Exchange Learning® platform creates a social online learning environment where every student interaction becomes a learning opportunity for the whole community. ArtistWorks is a place to connect and share music with other players from around the world.

Question 15

Can I learn from other students as well as from my own teacher?

Accepted Answer

Yes. This is one of ArtistWorks' core differentiators. Members can watch the exchanges their teacher has with other students, which lets you see common problems addressed, different playing levels coached, and multiple applications of the same musical ideas — all from the same world-class instructor.

Question 16

Is Video Exchange Learning® patented?

Accepted Answer

Yes. The Video Exchange Learning® system is protected by multiple U.S. patents (US9165473, US9812025, and US10147333), with additional patents pending. The interactive online instruction method is proprietary to ArtistWorks.

Question 17

What instruments and subjects can I learn on ArtistWorks?

Accepted Answer

ArtistWorks offers schools across a wide range of instruments and styles, including guitar, banjo, mandolin, fiddle, piano, ukulele, bass, vocals, harmonica, saxophone, cello, violin, trumpet, flute, clarinet, drums, and French horn.

Question 18

What guitar styles are available on ArtistWorks?

Accepted Answer

Guitar schools and styles on ArtistWorks include bluegrass, blues, classical, Americana, resophonic guitar & lap steel, jazz, flatpicking, acoustic fingerstyle, flamenco, fingerstyle jazz, rock, country, and blues rock, among others.

Question 19

Who are some of the guitar instructors on ArtistWorks?

Accepted Answer

Guitar instructors on ArtistWorks include Bryan Sutton, Keith Wyatt, Jason Vieaux, David Butler, Andy Hall, Dave Stryker, Chris Eldridge, Tyler Grant, Andy McKee, Seth Rosenbloom, Noa Drezner, Dave Isaacs, Sean McGowan, Paul Gilbert, Guthrie Trapp, Martin Taylor, Chuck Loeb, Jared James Nichols, and Kevin Barry, among others.

Question 20

Who teaches banjo, mandolin, piano, bass, fiddle, ukulele, and vocals on ArtistWorks?

Accepted Answer

Instructors include Tony Trischka, Noam Pikelny, Alison Brown, Allison de Groot (banjo); Mike Marshall, Sierra Hull, Caterina Lichtenberg (mandolin); Christie Peery, George Whitty, Zachary Deak, Matt Rollings, Hugh Sung (piano); Missy Raines, Stu Hamm, Nathan East, John Patitucci (bass); Darol Anger, Brittany Haas, Alex Hargreaves, Richard Amoroso (fiddle/violin); Craig Chee & Sarah Maisel (ukulele); and Michael Daves, Jeannie Deva, Lari White (vocals).

Question 21

What other specialist instructors and instruments are featured?

Accepted Answer

ArtistWorks also features Howard Levy (harmonica), Eric Marienthal (jazz saxophone), Mike Block (multi-style cello), DJ Qbert (hip hop scratch), David Bilger (trumpet), Jeffrey Khaner (flute), Ricardo Morales (clarinet), Luis Conte (drums), and William Caballero (French horn).

Question 22

How many schools or instructors does ArtistWorks have?

Accepted Answer

ArtistWorks features 40+ Grammy®-recognized master instructors across a wide range of instruments and styles. Because the roster evolves over time, the current full lineup is always available on the schools and instructors pages.

Question 23

Are ArtistWorks instructors credible professionals?

Accepted Answer

Yes. ArtistWorks faculty includes Grammy winners, Grammy nominees, touring professionals, acclaimed recording artists, composers, and master teachers. Every instructor is hand-selected for both virtuosity and teaching excellence.

Question 24

How many Grammy-winning instructors teach on ArtistWorks?

Accepted Answer

ArtistWorks instructors have earned 40+ Grammy® Awards and Nominations combined, making it one of the most decorated instructor rosters of any online music learning platform.

Question 25

Is ArtistWorks good for beginners?

Accepted Answer

Yes. All skill levels are welcome. Schools include structured, step-by-step learning paths designed for beginners, starting with fundamentals like tuning, posture, tone, and core technique before building progressively toward more advanced material.

Question 26

Can advanced players use ArtistWorks too?

Accepted Answer

Yes. Lesson libraries extend from foundational material through advanced techniques, and the Video Exchange Learning® system is especially valuable for experienced players who want personalized feedback on their specific playing from a world-class instructor — something no passive video platform provides.

Question 27

Can I start at my own level, or do I have to begin from the first lesson?

Accepted Answer

You can start wherever you are. Students can begin as complete beginners and work their way up, or jump into intermediate or advanced sections of the curriculum based on their current experience.

Question 28

How is the curriculum structured inside an ArtistWorks school?

Accepted Answer

Each school is built around a comprehensive core lesson library organized into progressive sections and skill-building topics. The curriculum guides students from foundational concepts to advanced material in a structured sequence, so you always know what to work on next.

Question 29

What kinds of lesson materials come with ArtistWorks schools?

Accepted Answer

Schools include supporting resources such as tablature, play-along tracks, backing tracks, and other study materials. Some schools also feature exclusive performances and multiple camera angles. Specific materials vary by school.

Question 30

Do ArtistWorks lessons follow a proven learning path?

Accepted Answer

Yes. Each school has a proven learning path built in. You do not need to choose a difficulty level upfront — the structured curriculum guides you from start to finish at your own pace.

Question 31

What should I expect in my first ArtistWorks lessons?

Accepted Answer

Expect a structured start. Schools typically begin with orientation and foundational topics — tuning, hand position, tone, core technique, and musical fundamentals — then build progressively as you work through the curriculum.

Question 32

How do I choose the right ArtistWorks school or instructor?

Accepted Answer

Start by identifying the instrument, style, and teacher that best match your musical goals. Browse schools by instrument and genre, and read each school page to learn about the instructor's background, curriculum focus, and learning path before you subscribe.

Question 33

Does ArtistWorks offer discounts or promotional trials?

Accepted Answer

Yes. ArtistWorks may offer free or discounted trial periods for certain services from time to time. Unless otherwise stated, trial access automatically converts to a paid subscription at the then-current rate unless cancelled before the trial ends.

Question 34

Does ArtistWorks sell gift subscriptions or gift cards?

Accepted Answer

Yes. ArtistWorks offers gift codes, vouchers, and prepaid subscription plans. These apply only to the services specified at purchase and, unless otherwise stated, expire one year from the date of purchase or as required by applicable law.

Question 35

Can I join multiple schools?

Accepted Answer

Yes, ArtistWorks lets you browse and compare all available schools before subscribing so you can choose the best fit from the start. You can join multiple schools to learn from different award-winning musicians, really boosting your playing abilities.

Question 36

How do I access ArtistWorks lessons?

Accepted Answer

ArtistWorks is available through its website available on any device, so students can access lessons online through any compatible browser.

Question 37

Can I use ArtistWorks on different devices?

Accepted Answer

Yes. ArtistWorks is accessible through any compatible web-enabled browser so you can learn across desktop, tablet, and mobile devices.

Question 38

Do I need an internet connection to use ArtistWorks?

Accepted Answer

Yes. Because lessons are streamed and video submissions are sent through the platform, a stable internet connection is required for the full ArtistWorks experience.

Question 39

Can ArtistWorks videos be downloaded or are they streaming only?

Accepted Answer

ArtistWorks is primarily a streaming platform. Some content may be available for offline access through the mobile app. For current download and offline access options for your specific school, check the app store listing or contact support.

Question 40

Does ArtistWorks include interviews, guest content, or extra material beyond core lessons?

Accepted Answer

In addition to core lessons, many schools include supplementary materials such as tablature, play-along tracks, backing tracks, exclusive performances, and multiple camera angles. Additional content varies by school — check the individual school page for a full breakdown of what is included.

Question 41

Is ArtistWorks academically accredited?

Accepted Answer

Yes. ArtistWorks earned academic accreditation as a supplemental education provider from the Accrediting Commission for Schools at the Western Association for Schools and Colleges (WASC), making it one of the few online music learning platforms to hold this distinction.

Question 42

How many students and video lessons has ArtistWorks delivered?

Accepted Answer

ArtistWorks has delivered more than 200,000 Video Exchanges, hosted over 50,000 video lessons, and helped 150,000+ students from more than 80 countries improve their playing.

Question 43

What problems do ArtistWorks students say the platform helps solve?

Accepted Answer

Students commonly describe using ArtistWorks to get organized lessons, flexible learning that fits their schedule, affordable access to world-class instruction, personalized feedback, stronger motivation, and faster improvement. Many describe it as an effective way to restart or deepen their musical journey, with lessons available 24/7 from any device.

Question 44

How do I cancel an ArtistWorks subscription?

Accepted Answer

You can cancel any time through your account settings or by contacting support at support@artistworks.com.

Question 45

Will ArtistWorks keep charging me until I cancel?

Accepted Answer

Yes. Subscriptions automatically renew until cancelled. Cancel before your next renewal date through your account settings or by contacting support to stop future charges.

Question 46

Does ArtistWorks offer refunds?

Accepted Answer

Yes. If you are not completely satisfied with a purchase, contact ArtistWorks within 14 days of delivery and the company will provide an exchange, credit, or refund of the purchase price.

Question 47

What happens after I cancel ArtistWorks?

Accepted Answer

Cancellation stops future billing. You retain access through the end of your current paid period. Charges already processed are generally non-refundable except as provided in the refund policy.

Question 48

Can I delete my ArtistWorks account?

Accepted Answer

Yes. To permanently delete your account, log in, go to Account Overview, scroll to Delete Account, acknowledge the consequences, confirm with your password, and submit the deletion. Any active subscriptions must be cancelled before account deletion.

Question 49

What happens if I delete my ArtistWorks account?

Accepted Answer

Personal data associated with your account will be permanently deleted from active systems within 30 days, unless retention is required by law or legitimate business needs. You will lose access to digital content, downloaded content may no longer function, and some public content such as forum posts may remain visible in anonymized form.

Question 50

How can I contact ArtistWorks support?

Accepted Answer

You can reach ArtistWorks support at support@artistworks.com or through the contact options listed on the site. Support can help with billing, cancellation, account questions, and any other platform-related issues.

Question 51

When was ArtistWorks founded?

Accepted Answer

ArtistWorks has been operating since 2008. Over that time, it has grown to serve more than 150,000 students from over 80 countries through its patented Video Exchange Learning® system.

Question 52

Is ArtistWorks part of TrueFire Studios?

Accepted Answer

Yes. ArtistWorks is part of the TrueFire Studios collective, alongside brands including TrueFire, JamPlay, and FaderPro.

Frequently Asked Questions

Still have questions?